With over £88 million poised for investment in the water industry over the next five years, the excitement surrounding this unprecedented...

It feels like it has been raining endlessly, so why are water bills on the brink of rising to record levels? The answer isn’t...

Case Study: How I transformed Customer Issue Resolution at Southern Water Client: Southern Water Industry: Water Utility Project: CRM...

Having just completed the delivery of Video Triage capability at Southern Water it is satisfying to see the ways it is helping so many...

Are you at the Digital Crossroads? Motivated and funded to transform your business but not sure which direction to take? Great products...

Digital Transformations – Why do so many not deliver? ‘Transformation’ – A popular term and in its most simple definition suggests words...

Artificial Intelligence and Data science is everywhere! There are some fantastic use cases using impressive AI technology comparing huge...

Finding Reliable Health Information and Support It’s been a year where we received unprecedented levels of health information on how we...

Patience is wearing thin for businesses who still use Covid as an excuse for a poor customer service when others are leaping ahead with...

Interesting times- Daily government announcements having a direct impact on us all, for some an increased demand on their expertise, for...